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Helpful Resources

Americans with Disability Act	Help for Vermonters	Medicare Issues	Other State Links	Other Federal Links	Division Resources

These resources may be of additional assistance. These resources are not the Department of Disabilities, Aging and Independent Living, but are related resources that are available to Vermonters.

Americans with Disabilities Act

US Department of Justice Americans with Disabilities Act website

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Help for Vermonters

The Agency of Human Services (AHS) website page Help for Vermonters contains the following helpful resources:

AHS Contacts - Includes listings for Central Office and Departments.

Screen Door - The Screen Door is a web-based tool to help Vermonters find out more about the AHS services that might be available to meet their specific needs.

Vermont 211 - For community, regional, state, and faith based human services information, including AHS services, contact Vermont 2-1-1 by dialing 211 from anywhere in Vermont, or visit their website.

District Offices - Provides contact information for the 12 AHS District Offices, which can help connect you with human services in your community.

Emergency Programs - Alphabetical listing of Emergency AHS-related programs, services and supports available to Vermonters.

Field Services - Created through the 2004 reorganization of the Agency of Human Services, the Field Services Division maximizes the effectiveness of human services in each region of the state. The Division’s scope covers the entire Agency of Human Services, including services provided through state-operated entities as well as those operated by private “designated” agencies.

Programs & Services - Alphabetical listing of AHS-related programs, services and supports available to Vermonters.

Information, Referral and Assistance (IR&A) Providers
There are several IR&A resources for Vermonters who are older or have disabilities. IR&As help people with disabilities, older adults, family members, personal assistants, and caregivers find the right service, educate themselves about important issues, and understand various eligibility requirements. In many cases, contacting an IR&A provider is the first step for individuals who need assistance and wish to maintain and/or increase their independence.

Brain Injury Association of Vermont 1.877.856.1772 (TOLL FREE)
The Brain Injury Association's toll free line provides information, referrals and assistance regarding brain injury and the Brain Injury Association.

I-Line 1.800.639.1522 (V/TTY) (TOLL FREE)
I-Line is a toll-free information number for Vermonters with disabilities. A service of the Vermont Center for Independent Living, I-Line is an important resource for people with disabilities who need information or referrals regarding housing, employment, transportation, healthcare, advocacy, and more.

Senior HelpLine 1.800.642.5119 (V/TTY) (TOLL FREE)
The Senior HelpLine is a toll-free information and assistance resource for people age 60 and older. Staffed by knowledgeable professionals at Vermont's Area Agencies on Aging, the Senior HelpLine can answer questions and help identify resources to assist people to age successfully.

SHIP 1.800.642.5119 (V/TTY) (TOLL FREE)
The State Health Insurance Assistance Program (SHIP) provides information and assistance about health insurance programs for Medicare beneficiaries concerning Medicare and other health insurance related issues.

Vermont Relay Service
The Vermont Telecommunications Relay Service is a free service for all Vermonters, connecting deaf, hard-of hearing, deaf-blind and speech-disabled individuals with users of regular telephones. Whether calling on a standard telephone or a text telephone (TTY, a special phone with a typewriter-style keyboard), relay makes communication simple, 24 hours a day, 365 days a year.

Vermont Interpreter Referral Services
The Vermont Interpreter Referral Service (VIRS) provides statewide interpreter and CART referral services for American Sign Language (ASL)/spoken English/oral interpreting assignments in settings such as medical, legal, mental health, employment, educational, civil and recreational situations.

Vermont Statewide Independent Living Council (VTSILC)
The Vermont Statewide Independent Living Council exists to advance the equality with which people with disabilities enjoy, participate in and contribute to the lives of their communities, families and friends.

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Medicare Issues

Medicare
The Official US Government Site for People with Medicare

My.Medicare.gov
Medicare's Free, secure online service for accessing your Medicare information

Medicare Help VT
State Health Insurance Assistance Program. This program is designed to provide help with questions or concerns about Medicare related issues to those 65 and over or with disabilities. Trained counselors and volunteers are located in the Area Agencies on Aging. They will help you with any questions or problems you have with Medicare or other health insurance, including the Vermont State Programs.

Vermont's Medicare Patrol Project Against Waste, Fraud and Abuse
A Senior Medicare Error Patrol Project that is combating Medicare waste, fraud and abuse in the State of Vermont.

Federal Agencies - US Department of Health and Human Services - Report Medicare Fraud

Center for Medicare & Medicaid Services (CMS) - How to Report Medicare Fraud

The Centers for Medicare and Medicaid Services (CMS) is the agency with in the US Department of Health and Human Services that oversees the Medicare and Medicaid Programs. For more information about CMS, please click on the following link: http://www.cms.hhs.gov

The Office of Inspector General for the US Department of Health and Human Services is responsible for the investigation of healthcare fraud, particularly Medicare and Medicaid fraud. For more information about the Office of Inspector General, please click on the following link: http://oig.hhs.gov

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